Thalassotherapy/Policies

We kindly ask that you arrive at your rendezvous on time, so that the therapist may provide the relevant service at the agreed time. ANY TIME LOST DUE TO LATE ARRIVAL WILL RESULT TO LESS TREATMENT TIME OR ADJUSTMENT OF TREATMENT, WITHOUT MONEY REFUND.
It is necessary that you arrive at the treatment area wearing either your underwear or swimming costume. In some treatment programmes the therapist shall provide you with disposable underwear, while throughout the treatment an appropriate towel will be placed.
Should you feel uncomfortable during the treatment, very hot or very cold or if the pressure applied is too little or too intense, you must inform your therapist. Our priority is your comfort and care.
If you have suffered an injury or you are aware of a certain health particularity, we kindly ask that you inform your therapist, so that your treatment schedule may be relevantly adjusted, for your own comfort and service.
For maximum relaxation and pleasure during therapy, we kindly ask that you refrain from talking during your treatment. Of course if you wish make a question or observation you are free to do so. Your therapist will provide the relevant response.
We hope that you will enjoy your pleasure and relaxation break.
Your comments are always welcome.

Часы работы

The Thalassotherapy & Spa Centre is open from 09:00 to 21:00 during the summer period, and from 12:00 to 20:00 during winter period. During the operating hours, however, small deviations from schedule may occur as to service and facilities availability at the centre.

Cancellations

For cancellation, you are kindly asked to inform us 4 hours before the appointment or the services that you want to cancel. If no such notification is provided, you shall be charged with 50% of the service's cost. To confirm a date it is likely that you will be asked to provide your credit card information.

TELEPHONES
Our telephone number is 23750 77700
If you are calling from inside the hotel, our extensions are 1910, 1911
Medical hours

The doctor at the Thalassotherapy & Spa Centre of Porto Carras is available at all times.

© PORTO CARRAS GRAND RESORT 2017